Accountability

SHHA is committed to being fully accessible. We want our building, as well as our services to be easy to use and understand. We will do our best to support you, whether you come to our hospital, or visit our website.

It is important that you can fully access our services without barriers. Please talk to someone on our healthcare team about your accessibility needs. Your experience matters to us.

  View SHHA’s latest Accessibility Compliance Report

Contact Information

Peter Kronenberg
Human Resources Associate
519-235-2700 ext. 5172
peter.kronenberg@shha.on.ca

South Huron Hospital Association is accredited through Accreditation Canada. Its most recent four-year accreditation cycle in October 2017 awarded SHHA the status of “Accredited”.

The final report indicates: “SHHA has met the requirements of the Qmentum accreditation program and has shown a commitment to quality improvement…South Huron Hospital Association is participating in the Accreditation Canada Qmentum accreditation program. Qmentum helps organizations strengthen their quality improvement efforts by identifying what they are doing well and where improvements are needed. Organizations that become accredited with Accreditation Canada do so as a mark of pride and as a way to create a strong and sustainable culture of quality and safety. Accreditation Canada commends South Huron Hospital Association for its ongoing work to integrate accreditation into its operations to improve the quality and safety of its programs and services.”

SHHA’s Pharmacy is accredited through the Ontario College of Pharmacists and undergoes on-site reviews and assessments every two years. SHHA renews its accreditation status annually and is undergoing an assessment in 2021.

SHHA’s Laboratory is accredited through Accreditation Canada Diagnostics every four years as part of the 12-member InterHospital Laboratory Partnership (ILHP). In 2021, SHHA completed a mid-cycle review and each year it completes a laboratory quality improvement plan (QIP) to ensure continued high quality services.

In 2010, the Government of Ontario passed the Broader Public Sector Accountability Act (BPSAA). This Act requires hospital Presidents & CEOs to sign a document annually verifying that they will comply with the rules outlined in the BPSAA. These rules relate to the use of consultants, the prohibition against using public funds to pay for lobbyists, and the directives on expense claims and procurement. This document is referred to as an attestation.

 View SHHA's Latest BPSAA Attestation

View SHHA's Latest Report on Consultant Use 

Ontario Regulation 507/18 encourages energy conservation, renewable energy production, and promotes a green economy. This Regulation requires all public hospitals to report their energy consumption and greenhouse gas emissions on an annual basis.

The Broader Public Sector Accountability Act requires all public hospitals to semi-annually post expense claims made by designated individuals, including members of the Board of Directors, the hospital CEO, and senior leaders reporting to the CEO.

All expenses are in accordance with SHHA’s Travel, Meal and Hospitality Expense Reimbursement Policy.

VIEW SHHA'S LATEST EXPENSE REPORT 

The Broader Public Sector Business Documents Directive requires that all public hospitals make their audited financial documents available online.

Each hospital in Ontario is required to negotiate a Hospital Service Accountability Agreement (HSAA) with their Local Health Integration Network (LHIN). Typically, the HSAA is a two-year contract that stipulates accountability and performance obligations for planning, integration, and delivery of programs and services.

Each hospital in Ontario is required to routinely report some key patient safety indicators. These rates can be found below, and will continue to be updated on a monthly or quarterly basis.

More information on these patient safety indicators can be found on the Health Quality Ontario website.

The SHHA Patient Safety Plan is guided in large part by compliance with and adherence to Accreditation Canada's Required Organizational Practices by focusing on their six patient safety domains:

• Safety Culture
• Communication
• Medication Use
• Worklife/Workforce
• Infection Control
• Risk Assessment

 View SHHA's Patient Safety Plan

receive public funding from the Province of Ontario are required to disclose the names, positions, salaries, and taxable benefits of employees who earn $100,000 or more within the calendar year.

• View SHHA's Public Sector Salary Disclosure - 2021 
• View SHHA’s Public Sector Salary Disclosure – 2020
• View SHHA’s Public Sector Salary Disclosure – 2019
• View SHHA’s Public Sector Salary Disclosure – 2018
• View SHHA’s Public Sector Salary Disclosure – 2017
• View SHHA’s Public Sector Salary Disclosure – 2016
• View SHHA’s Public Sector Salary Disclosure – 2015

The Excellent Care for All Act (ECFAA), requires all Ontario hospitals to create and make public an annual Quality Improvement Plan (QIP).

The QIP is an organization-owned document, developed with input from patients, hospital leadership, and SHHA’s Board Quality, Utilization & Risk Committee that establishes a plan for quality improvement over the coming year. It is designed to be a lever for change on system-wide quality issues identified by Health Quality Ontario, while also identifying SHHA specific areas for improvement.